Privacy Policy

1. Overview

Palm Bay Artificial Grass Installation ("we," "us," or "our") operates the website located at palmbayartificialgrass.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use that information, and how we protect it. By using our website, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide

When you submit a contact form, request an estimate, or send us an email, we collect the information you provide directly. This may include your name, phone number, email address, property address, and a description of the work you are interested in.

Information Collected Automatically

When you visit our website, certain information is collected automatically by our hosting provider and analytics tools. This includes your IP address, browser type, device type, pages visited, time spent on pages, and the referring URL that brought you to our site.

Cookies

Our website uses cookies - small text files stored on your device - to support basic site functionality and analytics. You can configure your browser to refuse cookies or alert you when cookies are being sent. Note that some parts of our site may not function properly if cookies are disabled.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry or estimate request and schedule a site visit.
• To communicate with you about the status of your project.
• To improve our website and understand how visitors use it.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Services

We use third-party tools to support our website, including a contact form provider, website analytics software, and hosting infrastructure. These providers may process your data on our behalf according to their own privacy policies. We select providers that maintain reasonable data security standards. We do not control third-party sites that may be linked from our website, and we are not responsible for their privacy practices.

5. Data Retention

We retain inquiry and contact information for as long as it is reasonably necessary to fulfill the purpose for which it was collected - typically the duration of any business relationship or project, plus a reasonable period afterward for record-keeping. Website analytics data is retained according to the settings of the analytics provider we use. You may request deletion of your personal information at any time by contacting us at the email address below.

6. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt out of any marketing communications we send.

To exercise any of these rights, contact us at team@palmbayartificialgrass.com. We will respond within a reasonable time.

7. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us and we will remove it promptly.

8. Security

We use reasonable technical and organizational measures to protect the information we collect. No method of data transmission or storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us: